Information
Because many Titbits products are perishable, return requests are reviewed carefully and must be reported quickly after delivery.
Eligible cases
Damaged packaging, delivery errors, and clear product-quality issues should be reported with photos where possible.
The support team will review each request and determine whether replacement, refund, or store credit is appropriate.
Processing time
Approved refunds are typically processed through the original payment method or an agreed alternative.
Time to completion can vary depending on payment provider and order status.